What to Look For in a Biomass Boiler Repair Company

Tuesday October 13, 2020

Last time we talked about how you can get your biomass boiler winter-ready!

Today, we’ll be focusing on what you need to look for in a biomass boiler repair company before you sign up for their professional service and maintenance plan.

While this process might take up some of your time, it’ll ensure that you’re seeking assistance from a qualified professional who is trained to carry out the repair work.

Additionally, looking for a registered boiler repair company like JL Philips can ensure that you aren’t invalidating the warranty of your heating system and are still able to receive financial incentives under the domestic RHI scheme.

Without further ado, let’s take a look at the key information that you need to consider when looking for a boiler repair company.

Finding a Biomass Boiler Repair Company

When it comes to selecting a professional boiler repair company, there are many options to choose from. However, selecting the right one could be a tricky task because you don’t want to endure the nightmare of coping with poor installation or biomass boiler maintenance.

To help you ensure that you’re choosing the right boiler repair company, our experts have put together 5 essential pointers that you can’t afford to ignore.

Years of Experience

The first thing you need to consider when looking for a boiler repair company is their total years of experience in the industry. When a business has been running for a long period of time, it’s usually because they’ve got a strong and loyal customer base along with a superior level of customer service.

If the selected company has been in operation for several years, then that’s absolutely a tick in the box!

At JL Philips, with more than a decade’s experience, we’ve grown into one of the biggest biomass boiler installation companies across the UK. We also offer high-quality maintenance services for your renewable technology.

Manufacturing Partners

A reliable biomass boiler repair company is usually a part of a network. Simply put, they work closely, though not exclusively, with manufacturing partners so that they can offer exceptional customer service.

Choosing a company that not only has the skills but also the knowledge of manufacturing partners often saves you money and labour time.

To find out more about our services and manufacturing partners, contact us today!

Installation and Maintenance Expense

Cost is another crucial factor that you must consider when looking for a boiler repair company.

As a general rule of thumb, it’s best to arrange for at least 3 quick quotes at different companies. While this might seem like an additional process, it could help you get a rough estimate of how much it would cost for the repair and maintenance of your heating system.

After all, you neither want to spend too much money on the repair work nor go for the cheapest option only to be disappointed at the end.

Additionally, when it comes to repairing your biomass boiler, there are various factors that could affect the overall expense. This is why it’s best to get an understanding of how much you’re likely to pay for the system’s maintenance and repair.

To get your quick quote right now, click here!

Consultation and Support

Just like years of experience, the consultation and support offered by a biomass boiler repair company is something you can’t overlook.

While small-sized companies might not have a document for customer service policy in place, it’s still easy to understand whether or not the biomass boiler installers are both qualified and considerate.

Factors like cleanliness and safety are absolutely essential but if you happen to experience an issue at the later stage, will the company offer assistance and advice?

At JL Phillips, we offer ongoing assistance and advice to you during the consultation period along with free site visits and no obligation quotation. After assessing and understanding your requirements, we also offer a fully-documented proposal including a detailed quotation and cost benefit analysis.

To find out more about our customer service and after-sales support, you can go through our customer feedback.


Last but not the least, you need to find if the biomass boiler repair company is a member of any professional body. In doing so, you’ll be able to discover the authenticity of the company and whether they’re licensed to carry out the repair work.

JL Phillips is MCS (Microgeneration Certification Scheme) accredited in every renewable heating system that we offer.

Our experts ensure that the design and installation offered by us are of the best standard, that the on-site health and safety is correctly observed and that our customers are eligible for the financial incentives.

If you want to learn more about how the RHI eligibility works for biomass boilers, click here!

Contact JL Phillips for Biomass Boiler Repair & Maintenance Services

If you keep the above-discussed points in mind while choosing a biomass boiler repair company, the entire process won’t be that time-consuming and overwhelming. It’ll also help you select the right company that matches your requirements.

For more information on how we can help you repair your heating system and increase its life expectancy, contact the biomass boiler installers at JL Phillips today!


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J L Phillips Renewable Energy Ltd, Fen Lane, Long Bennington, Newark, NG23 5ED