NIBE Ground Source Heat Pumps

Maintenance & After Sales Care

For routine maintenance or any problems which may occur with your system J L Phillips Renewable Energy Ltd will be happy to send out one of our fully trained NIBE service engineers to assist.

For the first year the call out will be free of charge*, after this period labour will be charged  (plus VAT, parts & mileage).


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As accredited NIBE VIP installers and service engineers, J L Phillips recognise the importance of regular annual services on your Ground Source Heat Pump, ensuring long service life and continued efficient running of your heat pump.

The NIBE heat pump requires minimal maintenance, however, to ensure the continued efficient running of your system and also to ensure that your manufacturer’s warranty remains valid, it is recommended that the system is checked and serviced annually by a qualified engineer.

For your complete peace of mind, J L Phillips Renewable Energy Ltd offers an annual service. *A quotation can be provided on a case by case basis.

*This price is for service and labour only, mileage and parts required shall be charged extra.

What’s Included?

For more details of the checks and actions undertaken during a service, please click here.

Free Telephone Advice

We also offer free telephone advice for all our service plan customers so that they can call and get advice from our service engineer for any issues they may have with the heat pump. We find that in many cases, issues can be resolved quickly and easily without the need for a further call out.

Please remember that your NIBE warranty will become invalid if you do not have the annual service documentation available should you need to make a claim on the warranty.

If you would like J L Phillips Renewable Energy Ltd to service your Ground Source Heat Pump, please contact us.


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01636 642790
J L Phillips Renewable Energy Ltd, Fen Lane, Long Bennington, Newark, NG23 5ED