Customize Consent Preferences

We use cookies to help you navigate efficiently and perform certain functions. You will find detailed information about all cookies under each consent category below.

The cookies that are categorized as "Necessary" are stored on your browser as they are essential for enabling the basic functionalities of the site. ... 

Always Active

Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.

No cookies to display.

Functional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.

No cookies to display.

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.

No cookies to display.

Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.

No cookies to display.

Advertisement cookies are used to provide visitors with customized advertisements based on the pages you visited previously and to analyze the effectiveness of the ad campaigns.

No cookies to display.

Service & Maintenance

Ensure that your investment is maintained and serviced regularly.
Service & Maintenance
Ensure that your investment is maintained and serviced regularly.
3

Servicing and maintaining your installation

Whether you have an existing biomass boiler or heat pump, or a new installation from us, we would recommend that you ensure that your investment is maintained and serviced regularly. This is important in order to:

  • Ensure that your equipment continues to run efficiently
    Have Peace of Mind that any problems are discovered and resolved quickly
  • Ensure that your manufacturers warranty remains valid (most manufacturers will insist on regular servicing to ensure that their warranty remains valid)
  • Ensure that the equipment provides you with the best possible return on investment

Types of Biomass Boilers & Heat Pumps

At J L Phillips, our engineer’s have the experience and knowledge to service and maintain a wide variety of biomass boiler and heat pumps.

An average biomass service will take 6 hours and includes a comprehensive list of important checks and tasks which are carried out by our service engineers. Heat pump services take on average 3 hours to complete. In all cases, you will be provided with a completed checklist and report detailing all work completed and any recommendations or areas for concern.

In cases where we call to the service your heat pump or boiler for the first time, the initial visit will require a period of time for our engineer’s to look over the system in order to familiarise himself with the layout and the way it works.

Service visits are charged dependant on the size of your boiler or heat pump

Should our engineer find that repairs or spare parts are required, these are quoted separately.

Please remember that your Manufacturer’s warranty can become invalid if you do not have the annual service documentation available should you need to make a claim on the warranty.

If you would like J L Phillips to service your biomass boiler or heat pump, please contact us.

Free Telephone Advice

We also offer free telephone advice for all our service plan customers so that they can call and get advice from our service engineer for any issues they may have with the boiler or heat pump. We find that in many cases, issues can be resolved quickly and easily without the need for a further call out.
Hexagon image